Declaration on Accessibility

Collection of general data and information

Studierendenwerk Heidelberg works continuously to make its website accessible without any barriers in accordance with § 10 paragraph 1 of the State Disability Equality Act (Landesbehindertengleichstellungsgesetz, L-BGG).

This declaration on accessibility applies to the website of Studierendenwerk Heidelberg.


1. Status of Compatibility with the Requirements

This website is only partially compatible with section 10(1) of the L-BGG because of the following issues.


2. Contents that are not Accessible

The content listed below is not accessible for the following reasons:

2.1 Disproportionate Burdens:

  • This website is currently only accessible to a limited extent with a screen reader.

  • Alternative texts for graphics and objects are not yet fully available.

  • Documents in PDF format offered on the website are currently not all accessible.

  • Forms are not yet completely accessible.

  • Not all lists and interactive control elements are marked with the intended HTML structural elements.

We are working on improving the content as quickly as possible.


3. Additional Information

As Studierendenwerk, we have a very extensive website, which is why errors cannot be completely avoided. When creating our website, we have taken care to comply with the requirements and guidelines as far as possible.

  • The appearance of the website has been adapted for mobile devices such as tablets and smartphones.

  • All contents of the desktop version can also be accessed on these devices without restrictions..

  • The colour combinations and their contrast have been checked, all success criteria have been met..

  • A page with sign language can be found here.

  • A page with plain language can be found here.

In addition, we refrain from problematic content such as:

  • flickering and flashing elements.

This declaration was created on 01.09.2021.


4. Feedback and Contact Details

Have you noticed any deficiencies in the accessible content of our website?
If so, please feel free to contact us:

Studierendenwerk Heidelberg AöR
Marstallhof 1
69117 Heidelberg

Tel.: 06221 54-5400

You can also use our "Praise & Criticism" form for direct contact.


5. Enforcement Procedure

To ensure that this website complies with the requirements described in section 10(1) of the L-BGG, you can contact the Ministry of Economics, Labour and Housing of Baden-Württemberg and provide feedback.

If the Ministry of Economics, Labour and Housing of Baden-Württemberg does not respond to your request within the time limit provided in section 8 sentence 1 L-BGG-DVO, you can contact the State Government Commissioner for the Interests of Persons with Disabilities within the framework of the ombudsman function described in section 14 paragraph 2 sentence 2 L-BGG and section 15 paragraph 3 sentence 2 L-BGG. You can contact the State Government Commissioner for Matters relating to Persons with Disabilities as follows:

State Commissioner for Persons with Disabilities
Stephanie Aeffner
Else-Josenhans-Straße 6
70173 Stuttgart
Tel.: +49 711 279-3360

You can find out the contact details of the municipal representative for the interests of persons with disabilities responsible for you on the website of the city or district in which you have your permanent residence. Please note the possibility of taking legal action in accordance with section 12(1) sentence 1 number 4 of the L-BGG.