{"id":4302,"date":"2025-04-02T13:54:45","date_gmt":"2025-04-02T11:54:45","guid":{"rendered":"https:\/\/stw.uni-heidelberg.dev10.econsor-programming.de\/sozialberatung\/"},"modified":"2026-05-05T07:40:45","modified_gmt":"2026-05-05T05:40:45","slug":"social-counselling","status":"publish","type":"page","link":"https:\/\/www.stw.uni-heidelberg.de\/en\/advice-service\/social-counselling\/","title":{"rendered":"Social Counselling"},"content":{"rendered":"\n
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Social Counselling<\/h1>\n\n\n\n

Our social counselling service is there for you when things go haywire and you don’t know what to do. No money for your studies? Trouble with the authorities and no idea where to turn? Then the social counselling service is the place to go. They have helpful tips for you, can put you in touch with other institutions and authorities, and know who else might be a helpful contact for you. So before you think about dropping out of your studies and make a rash decision, get some advice. The social counselling service knows ways and solutions to guide you through difficult situations.<\/p>\n\n\n\n

Whether you are uncertain about your residence permit, have an unplanned pregnancy or face the challenges of studying with a chronic illness or disability, the social counselling service is there for you and will show you what support is available. Your situation is individual and not standard – and that’s why the social counselling service looks for customised solutions for you.<\/p>\n\n\n\n

\nAccessible Studying<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n\n\n\nAdvice for Internationals<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n
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Professional advice could be:<\/h2>\n\n\n\n
\nStudents with children<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n\n\n\nStudents with disabilities, chronic illnesses etc<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n\n\n\nQuestions regarding student finance apart from BAf\u00f6G<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n\n\n\nQuestions regarding social benefits and concessions<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n\n\n\nStudying with a residence permit<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n\n\n\nFinancial hardship through no fault of your own<\/span>\n <\/path>\n<\/svg><\/span><\/a>\n<\/div>\n<\/div>\n\n\n\n\"\"\n<\/section>\n\n\n\n
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How to contact us<\/h2>\n\n\n\n
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\n\n <\/path>\n <\/path>\n<\/svg><\/span>\n\n\n\n

Office Hours<\/strong><\/h3>\n\n\n\n

ServiceCenter<\/strong>
Grabengasse 12,
69117 Heidelberg<\/p>\n\n\n\n

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Telephone Hours<\/strong><\/p>\n\n\n\n

Mon: 14.00 – 16.00<\/p>\n<\/div>\n\n\n\n

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Open Office Hours without prior appointment!<\/strong><\/p>\n\n\n\n

Wed: 11.00 – 13.00<\/p>\n<\/div>\n\n\n\n

In-person and telephone appointments can be made by request.<\/p>\n<\/div>\n\n\n\n

\n\n <\/path>\n <\/path>\n<\/svg><\/span>\n\n\n\n

Annette Heil<\/strong><\/h3>\n\n\n\n

Sozialberatung<\/strong>
Kurf\u00fcrstenanlage 8
69115 Heidelberg<\/p>\n\n\n\n

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Make an appointment via email!<\/strong><\/p>\n\n\n\n\n <\/path>\n<\/svg><\/span>sozb@stw.uni-heidelberg.de<\/span><\/a>\n\n\n\n\n <\/path>\n<\/svg><\/span>06221 54-3758<\/span><\/a>\n<\/div>\n\n\n\n

No office hours on May 20th, 2026.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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This could also be of interest<\/h2>\n\n\n\n
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Housing<\/p>\n\t\t\t

Our Student Halls<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\tLearn more\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n<\/div>\n\n

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Food & Drink<\/p>\n\t\t\t

Current menus for all of our canteens<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\tLearn more\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n<\/div>\n\n

\n\t\t\t\"CanteenA\t\t\t

Food & Drink<\/p>\n\t\t\t

Find our canteens<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\tLearn more\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<\/path>\n\t\t\t\t<\/svg>\n\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Social Counselling Our social counselling service is there for you when things go haywire and you don’t know what to do. No money for your studies? Trouble with the authorities and no idea where to turn? Then the social counselling service is the place to go. They have helpful tips for you, can put you … <\/p>\n

Mehr erfahren<\/a><\/p>\n","protected":false},"author":1,"featured_media":3394,"parent":4339,"menu_order":28,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4302","page","type-page","status-publish","has-post-thumbnail","no-featured-image-padding"],"acf":{"breadcrumb_page":"","status":"OPEN","content":"","comments":"","alternative_teaser-img":3437,"alternative_teaser-title":"Our social counseling","alternative_button-title":"","alternative_link":"","alternative_overline":""},"yoast_head":"\nSocial Counselling | Studierendenwerk Heidelberg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stw.uni-heidelberg.de\/en\/advice-service\/social-counselling\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Social Counselling | Studierendenwerk Heidelberg\" \/>\n<meta property=\"og:description\" content=\"Social Counselling Our social counselling service is there for you when things go haywire and you don’t know what to do. 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