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Contact and office hours

Heidelberg student union
Student Finance Department
Marstallhof 1
69117 Heidelberg
Germany

Hotline: +49 6221 54-5404
Fax: +49 6221 54-3524
Email: foe[at]stw.uni-heidelberg[dot]de

 

Please send your written application request by post or personally to the student union. Unfortunately, we cannot take receipt of electronic documents with a certified signature.

 

Info counter, Student Finance Department foyer, Marstallhof 3

Bus stop: Marstallstraße (31, 32, 35)
Access via the circular staircase on the right next to the entrance to the zeughaus canteen

  • Info counter
    Mo & We 9:00 - 16:00 Uhr
  • BAföG hotline: 06221 54-5404
    Mo & We 9:00 - 16:00 Uhr
  • BAföG advice - at your personal POC - please click here - on-site
    Mo 9:00 - 12:30, We 12:30 - 16:00
  • Advice on student financing - KfW student loans and other financing schemes
    Mo 9:00 - 12:30, We 12:30 - 16:00 and by appointment

 

ServiceCenter in the Triplex canteen, Grabengasse 12 (Universitätsplatz)

Bus stop: Universitätsplatz (31, 32)

  • BAföG information - you can officially obtain/hand in forms and pre-prints here
    Mo - Thu 9:00 - 17:00, Fr 9:00 - 15:00

 

InfoCafé International, Im Neuenheimer Feld 304 (central canteen/Zentralmensa)

Bus stop: Bunsengymnasium (trams 21,24, Bus 31); Uni-Campus (buses 31,32)

  • BAföG information - you can officially obtain/hand in forms and pre-prints here
    Mo - Fr 10:00 - 15:00

 

Heilbronn, Künzelsau, Schwäbisch Hall and Mosbach

  • General BAföG advice
  • BAföG information - you can officially obtain/hand in forms and pre-prints here
  • Advice on student financing - KfW student loans and other financing schemes
    Office hours in Heilbronn, Künzelsau, Schwäbisch hall and Mosbach

Personal consultation at the Heilbronn University will not take place until further notice!
Please use our BAföG-Hotline 06221 54-5404 or the over-the-phone consultation of our consultants.

 

Complaints management

Email: foe52[at]stw.uni-heidelberg[dot]de

 

Additional information:

German Federal Ministry for Education and Research

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